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سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.

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10 سنوات خبرة

المهارات

Microsoft Dynamics 365 Microsoft Dynamics AX 2012 Power Platform Power BI Odoo Oracle EBS ERP Project Management Process Optimization Business Analysis Cross‑functional Team Leadership Budgeting Vendor Negotiations Stakeholder Communication Change Management Data Analysis

الخبرة

Head of ERP

Maarif for Education

2024-03 - 2026-07

Managed a full ERP transformation programme, overseeing strategic planning, budgeting, implementation and ongoing support. Led cross‑functional ERP project teams and coordinated vendor negotiations and system integrations such as ZATCA, HR add‑ins and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across multiple departments to adopt the new system.

Head of ERP & CRM Department

Qatar Charity

2020-10 - 2024-03

Oversaw ERP and CRM implementations, managing both functional and technical teams across the organisation. Directed Power BI analytics and automation projects using Microsoft Power Platform to improve reporting and decision‑making. Optimised business processes across departments and increased user adoption through structured training programmes.

ERP Functional Team Leader

Qatar Charity

2019-08 - 2020-10

Led the functional ERP team, coordinating requirements gathering, configuration and testing activities. Collaborated with technical specialists to ensure seamless integration of ERP modules with existing systems. Delivered training and support to end‑users, resulting in higher system utilisation.

Senior ERP Functional Consultant

Dynamics Innovations (Freelance)

2019-04 - 2019-07

Provided functional consulting for Microsoft Dynamics 365 implementations, gathering business requirements and configuring modules. Conducted workshops with clients to align ERP functionality with their processes. Assisted in data migration and post‑go‑live support.

Senior ERP Functional Consultant

Insight Business Solutions

2018-03 - 2019-07

Implemented ERP solutions for mid‑size organisations, focusing on finance and supply chain modules. Managed stakeholder communication, performed gap analysis and configured system settings. Delivered training sessions and created documentation for end‑users.

Senior Professional Services Engineer

Integrated Technology Group

2016-09 - 2018-03

Delivered professional services for ERP deployments, including system design, configuration and integration. Worked closely with clients to define project scope and timelines. Provided technical support and troubleshooting during and after implementation.

Functional ERP Implementer

Sermon Business Solutions

2016-01 - 2016-09

Implemented ERP modules for small businesses, handling requirement analysis, configuration and user training. Assisted in data migration and performed system testing to ensure quality delivery.

ERP Specialist

LeadingEdge Technology

2014-09 - 2016-01

Supported ERP implementation projects, focusing on functional configuration and user support. Collaborated with senior consultants to customise solutions for client-specific needs. Conducted end‑user training and prepared project documentation.

التعليم

B.Sc. in Accounting, Hashemite University, Jordan (2014)

اللغات

Arabic

native

English

intermediate

تواصل مع المرشح

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