افتح هذا الملف الشخصي
سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.
المهارات
الخبرة
Freelance Software Engineer
AfterQuery (Remote, USA)
2025-01 -
Engineered scalable backend systems and APIs, improving application performance and reducing downtime by 20 %. Integrated third‑party services and optimized codebases, cutting load times by 40 %. Provided ongoing technical support and maintenance, ensuring 100 % uptime and repeat business from satisfied clients. Conducted rigorous software testing and QA, achieving defect detection rates above 95 % before production release.
Freelance Developer / Full‑Stack Developer & Software Tester
Self‑Employed (Remote, USA)
2024-01 -
Delivered custom web and mobile applications for local businesses, streamlining client workflows and increasing user engagement. Performed comprehensive software testing and QA to guarantee smooth deployments and high performance. Provided ongoing technical support, bug reporting and troubleshooting, maintaining a 100 % client satisfaction rate. Secured repeat business from more than three clients through timely delivery and technical excellence.
Phone Support Agent
Springboard (Remote, USA)
2023-06 -
Managed inbound and outbound inquiries, delivering tailored guidance that improved first‑call resolution rates. Consistently achieved monthly QA scores above 96 %, reflecting high service accuracy. Sustained 100 % customer satisfaction for over six months via phone, email, and video support. Documented interactions in internal systems, enhancing communication efficiency and reducing repeat inquiries by 40 %.
Administrative Assistant
Federal Medical Center (Remote, Nigeria)
2021-03 - 2023-09
Supported a medical team of more than 30 staff, ensuring smooth daily operations and accurate scheduling. Handled over 50 weekly inquiries, promptly resolving issues and raising patient satisfaction scores by 30 %. Processed more than 300 patient records each week with zero errors, improving data reliability and reducing appointment delays. Coordinated documentation and communication across departments, contributing to overall operational efficiency.
اللغات
English
fluent
آخر تحديث: منذ أسبوعين