افتح هذا الملف الشخصي
سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.
المهارات
الخبرة
Customer Service Representative
Digicel
-
Provided comprehensive customer support, addressing inquiries, concerns and service needs in a high‑volume environment. Built positive relationships through clear communication and attentive service, contributing to customer satisfaction scores. Supported sales initiatives and consistently met performance targets. Utilised problem‑solving skills to resolve issues efficiently, often handling multiple cases simultaneously. Collaborated with team members to share best practices and improve service processes.
Customer Service Representative
iQor
2022-01 -
Delivered professional customer support in a fast‑paced call‑centre, handling inbound inquiries and providing timely solutions. Communicated clearly to identify customer needs and offered appropriate resolutions. Maintained a customer‑focused approach while meeting service level agreements. Utilised CRM tools to document interactions and track issue resolution. Contributed to team metrics by achieving high call quality and satisfaction scores.
Cashier
L’s Supermarket
2020-11 - 2020-12
Processed customer transactions accurately using POS systems and handled cash with precision. Provided friendly and efficient service, assisting customers with product inquiries and purchases. Ensured cash drawer balanced at the end of each shift. Maintained a clean and organised checkout area. Supported store operations by coordinating with floor staff during peak periods.
Stocking Clerk & Cashier
Stush Avenue
2016-01 - 2020-12
Assisted customers with purchases while performing cashier duties and maintaining accurate cash handling. Stocked merchandise, organised shelves and ensured product availability. Supported day‑to‑day store operations, including inventory checks and merchandising. Delivered courteous service, contributing to repeat business and customer loyalty. Collaborated with team members to meet sales targets and maintain store standards.
التعليم
Sangre Grande Educational Institute (2016‑2020); Valencia South Government Primary School (2007‑2012); Arima Presbyterian Primary School (2012‑2015)
اللغات
English
fluent
آخر تحديث: منذ يوم