Chief of Section, Human Resources Management

About the role

The Chief of Section, Human Resources Management (CHRO) is based in the United Nations Support Office in Somalia (UNSOS) in Mogadishu. The position reports directly to the Chief, Operations and Resource Management and advises senior management on human resources, workforce planning, staffing and budget staffing, while acting as the main interface on cross-cutting HR issues with the Director of Mission Support and the Head of UNSOS.

Key responsibilities

• Strategic planning: advise on staffing requirements, capacity gaps, succession planning and workforce forecasting, and develop recruitment and deployment plans for civilian positions
• Budget process: advise on staffing requirements, coordinate staffing reviews with UNHQ and oversee staffing expenditures and the integrity of the staffing table
• Recruitment and selection: ensure merit-based, transparent and fair selection, including gender balance and geographic diversity, and manage expert panel evaluations
• HR advisory and monitoring: act as functional advisor to senior management, monitor HR implementation through scorecards and agreements, and represent the mission on joint staff-management advisory bodies
• Performance management: support the UN performance management system, coordinate training on performance and supervision, and facilitate PIPs for underperforming staff
• Staff development: advise on training and career paths for national staff and share information on global vacancies
• Capacity building: train HR staff and design on-the-job and group training, including on HR IT systems
• Administration of justice: help resolve staff grievances and coordinate responses to AoJ requests
• Staff and management relations: maintain dialogue with staff unions and hold quarterly meetings with the Head of Mission
• Coordinate with the UN Country Team on salary and cost-of-living surveys, and prepare HR communication and change management plans
• Prepare the HR response to emergencies and crises, and perform other duties as required

Required profile

• Advanced university degree (master's or equivalent) in human resources, business, public administration, social sciences, education or a related field, or a first-level degree plus two years of qualifying experience
• At least 10 years of progressively responsible experience in human resources, administrative services, management and analysis or a related area
• Practical experience delivering HR services in complex, volatile and conflict or post-conflict environments
• Experience managing staffing, administration and talent acquisition using enterprise resource platforms; experience with complex restructuring and change management is desirable
• English at UN Level III (reading, writing, listening and speaking); French is the other working language of the Secretariat